Terms of Sale

Please read all the terms & conditions listed below as they apply to all transactions on our website. They do not affect your statutory rights.

The Terms & Conditions will apply to the purchase of the goods by you ( the customer or you )

We are Samia Kamar Ltd, these are the Terms on which we sell all goods to you. By ordering any of these goods you agree to be bound by these Terms & Conditions.

We reserve the right to amend our terms and conditions at any time. Any changes will take effect on the date they are posted onto the site.

Samia Kamar Ltd reserves the right to cancel any order at any given time, if a payment has already been taken, it will be refunded following our policies for refunds.

Prices and availability of goods is subject to change without notice. The prices are displayed inclusive of VAT.

Please be advised, we do not ship to P.O. Box addresses, or to Hotels.

GOODS

The description of the goods is as set out on the website, any description is approximate in sizes and is for illustrative purposes only and these may be small discrepancies in the size and colour of the goods supplied, due to the handmade nature.

Discription of a product and their pricing are subject to change ay anytime without notice, we reserve this right to apply our discretion.

Product Colours-We have made all efforts to ensure the colours are displayed as accurately. Samia Kamar Ltd cannot guarantee your computer’s monitor will accurately display the true colour. If you have any questions about the colour of an item please contact us at office@samiakamar.com prior to placing your order.

All our goods are guaranteed against manufacturing faults only and not excessive wear and tear or accidental damage made by the user.

In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

All Goods which appear on the Website are subject to availability, we reserve the right to limit the quantities of any products, or discontinue production of these at any time.

We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement.

Packaging may vary, and complimentary Florentine handmade boxes for the goods are supplied wherever possible to fit the smaller and medium goods and are available in our stock. There may be times these handmade boxes are out of stock. We are not committed in any manner to supply this.

Please note, larger goods will not be provided in the handmade boxes, due to the size of the product not fitting in these.

All goods are provided in a Dust Bag (Sachetti), and will have a Swing Tag attached.

RISK & TITLE

Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.

You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the goods still owned by you, in which case you must return them or allow us to collect them.

PERSONAL INFORMATION

We retain and use all information strictly under the Privacy Policy.

We may contact you by using email or other communication methods and by post, and you agree to this.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Our website is certified as ‘Norton Safe’ and SSL certified (displays a padlock next to URL).

We offer the use of a secure server.  All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

BASIS OF SALE

The description of the Goods in our website does not constitute a contractual offer to sell the Goods.

When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

The order process is set out on the website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.

A contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (ORDER CONFIRMATION). An email confirmation of your order will be sent to the email address you specified when placing your order.

You must ensure that the Order Confirmation is complete and accurate and inform us immediately by email of any errors. We are not responsible for any inaccuracies in the Order placed by you.

Where an order requests several different items to be sent to the same address, then these may be dispatched separately and therefore we cannot guarantee delivery on the same day.

In the event of non-arrival please contact us by email office@samiakamar.com and quote the reference number shown on the receipt.

PRICE AND PAYMENT

The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price we may agree in writing.

Prices and charges include VAT at the rate applicable at the time of the Order.

You must pay by submitting your credit card or debit card details with your Order and we need to take payment immediately to confirm the order before delivery of the Goods.

The shipping charge covers packaging, delivery and insurance only.

Customs Duties and Taxes are payable by the overseas recipient and we regret that we are unable to advise of these amounts.

This policy does not affect your statutory rights.

The website is controlled and operated in the UK. These Terms of Sale and all matters connected with any order you place on our website are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with or arising out of the website or any order you place on the website.

DISCLAIMER

Samia Kamar Ltd has taken all reasonable measures to ensure that the data and other material on this website are correct and complete, but does not accept any liability for any error made or omission from this website. Samia Kamar Ltd shall not be liable for any claims or losses of any nature, arising directly or indirectly from use of the goods or of the data or material on this site, or unauthorized access to this site or otherwise howsoever arising (except to the extent required by law).

INDEMNITY

You agree to fully indemnify, defend and hold harmless Samia Kamar Ltd, our directors, officers, employees, manufacturers and suppliers, harmless immediately on demand (and to keep indemnified and held harmless from time to time), from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of the  use of any goods you purchase from us, and any breach of the terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your personal information.

EXCLUSIONS OF LIABILITY

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Samia Kamar Ltd. or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

GOVERNING LAW/JURISDICTION

The use of this website shall be governed by English Law and the exclusive jurisdiction of English Courts.

The Contract (including any non-contractual matters) is governed by English Law and the exclusive jurisdiction of English Courts.